CONTACT

Cognitive Materials Private Limited (the company, we, us, our). Corporate identity number U62013KA2024PTC190282. Registered office: 1007, Siddhartha Layout, Kadugodi, Bangalore South, Bangalore 560067, Karnataka, India. Grievance Officer: Meghavarsha Rajeshwari, grievance@fyzygy.com, email only. General contact: support@fyzygy.com. This is an adults-only service for users aged eighteen and over.

Last updated: 8 October 2026.

CONTACT

Cognitive Materials Private Limited. Registered office: 1007, Siddhartha Layout, Kadugodi, Bangalore South, Bangalore 560067, Karnataka, India. General contact: support@fyzygy.com.

GRIEVANCE OFFICER

The company has appointed Meghavarsha Rajeshwari as Grievance Officer for the purposes of the Digital Personal Data Protection Act and the Information Technology Rules 2021.

HOW TO RAISE A GRIEVANCE

A user may write to the Grievance Officer at grievance@fyzygy.com, or by post to the registered office, marked for the Grievance Officer. Contact is by email or post.

WHAT WE DO AND WHEN

We handle grievances on two tracks. A grievance about the handling of personal data is acknowledged, and we aim to resolve it within a reasonable time, usually three to four weeks. A complaint about content is acted on within the shorter period the Information Technology Rules require.

REPORTING AN INCORRECT CARD OR STORY

To report an error in a Fyzygy Conductor card or story, use the report link on the card or story, or the correction route set out in the Content Licence and Attribution notice. The company reviews reported errors and corrects or removes the content where appropriate.

ESCALATION

A user who is not satisfied may approach the Data Protection Board of India in the manner the law provides.